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Sign out of all devices

Mrskochendarfer
Local Performer

How can I log all devices out of my account? I suspect somebody using my account without my consent.

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Mrskochendarfer At this time, listeners cannot view or remove devices logged into their accounts manually.

I recommend upvoting this feature request with a ❤️if you want to see this offered on Pandora: Someone else listening - Show what other device is being used

In the meantime, I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

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5 Replies

AdamPandora
Moderator
Moderator

@Mrskochendarfer At this time, listeners cannot view or remove devices logged into their accounts manually.

I recommend upvoting this feature request with a ❤️if you want to see this offered on Pandora: Someone else listening - Show what other device is being used

In the meantime, I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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byjohnson110
Local Performer

I agree that this needs to be a feature.

I would also like too be signed out of all devices on my account.

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Y3xenia
Casual Fan

Im having trouble listening to music because someone hacked my account. I have changed the password but it still keeps on pausing my music because it says someone else is listening.

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AdamPandora
Moderator
Moderator

@byjohnson110 I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

AdamPandora
Moderator
Moderator

@Y3xenia At this time, listeners cannot view or remove devices logged into their accounts manually.

I recommend upvoting this feature request with a ❤️if you want to see this offered on Pandora: Someone else listening - Show what other device is being used

In the meantime, I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos