Streamed Hours Not Updating in Community Profile

[CoolFan]

I have been streaming a collection of songs off of 1 album for at least 36 hours. I noticed today my stream count is stuck at 14 hours. I have tried restarting Pandora and clearing my phones cache - no change. 

Any suggestions on hot to get this synced?

[Khory]

Was this ever resolved? I seem to be stuck myself. I've tried to log in and log out and cleared my cache. And this may sound crazy, but could it be related to my getting message (

{"message":"auth token has been invalidated","errorCode":1001,"errorString":"INVALID_REQUEST"} 

When I try and go to community from my regular Pandora home page .

[Nitrohead50]

Still broken I'm starting to think it may be time to switch to spotify.

[Nitrohead50]

It hasn't updated since what you see there. I'm curious if I'm still a legend at pandora before they killed  the year in review it said I was in the top 0.01 percent of listeners.

[Drainer]

The cache thing doesn't work and I have the same problem. Mine has been stuck at the same number for 3 months at least, if not way longer because I know the hours listens more reflects what I listen to in a year rather than all time

[lynshaw]

When is hours listened going to be corrected? The hours listened values have not be updated for several days. When will the function to provide current hours listened be corrected?

[Meierjonny201]

My music hours have been stuck at 38 and the number has not changed despite how much i have listened to. How do i fix this?

[Pandora · Accepted solution]

Pandora Update (10.29.24):  Hey everyone 👋

Thanks so much for reporting the discrepancy associated with the streamed hours data in your community profile. We believe this has now been resolved. The stats in your community profile should be updated on a weekly basis.

Please note, to view your stats, your Pandora profile must be set to public.

Adjusting your profile settings from a computer:

• Launch the Pandora Desktop app or the website
• Click on your avatar in the upper right corner > visit Settings
• Under Settings > Tap Account
• From here, scroll down to Profile Privacy 
• Select Public, which will allow other listeners to view your profile

Adjusting your profile settings from a mobile device:

• Launch the Pandora app on your mobile device
• In the bottom navigation, click on the Profile icon
• Once you've reached your profile in the Pandora app, click on the gear icon ⚙️ in the upper right corner to access your settings
• Click on Privacy > Listening Activity > Pandora Profile and set to Public sharing by using the toggle

If you notice any issues, please don’t hesitate to let us know. For new users, it may take some time for the stats to appear once your profile has been set to public.

In the meantime, we hope you’re enjoying your stats! 📈