Some how my ex is adding stations to my pandora account. I deleted an old account that was linked ro his roku hoping that would solve the problem but when i created a new account the same thing is happening. I know it is him because it was a special station i had for him and i. I have deleted it so many times but it keeps on coming back along with another one i know he listens to.
Moderator Edit: Edited title for clarity
@bryanerb1 If you believe an unauthorized user accessing your account, and would like help with disassociating or removing any devices that are logged into your account, you can contact our support team for further assistance.
At this time, listeners cannot view or remove devices logged into their accounts manually.
In the meantime, you can upvote this idea by liking this request if you want to see this as a feature offered on Pandora.
With this being said, I have reached out to our support team on your behalf, and have requested they contact you directly via email to make sure this gets resolved.
Please keep an eye out for their message. 📬
Thanks for your patience!
Hey, @Klm38. 👋
I moved your post over to the Account board to keep the community organized.
Based on your message, it sounds like someone is accessing your account without your permission if stations are being added.
Someone from our User Support team will contact you via email to ensure the security of your account.
Thanks for your patience during this process! 🎧
Something happened a few months ago when new stations started appearing in my account automatically. This is maddening. Now about 6-8 new stations appear each month without me doing anything. It takes forever to delete them. Surely there is a setting that i cannot find to turn this off. Any help?
@JBT It sounds like someone else may have been accessing your account. This can happen if you remain signed in to your Pandora account on a public computer or someone else's device, or if your device was sold, lost or stolen.
Someone from our User Support team will be contacting you directly via email to help make sure this gets resolved.
Keep an eye out for their message!
Hope we continue to see you around the community. 🎧
At least a couple of times a month, I open my app to find new stations, stations that I would never subscribe to, some artists I've never heard of.
I changed my password, but the problem still exists. Please advise.
How do I stop the automatic adding of awful, disgusting radio stations to my collection!!!
Moderator Edit: Format
@mambo2 I moved your post to this thread since it sounds like you may also have an unwanted user accessing your account.
Someone from our support team will be reaching out via email to help with this.
Please keep an eye out for their message!
Hello so I was on my way joke and my Pandora glitched and all my stations were deleted and replaced with these like 200 some stations o never created and my old stations are no where to be found