cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why does my pandora keep shutting off?

Corallum
Local Performer

I've rebooted and everything it keeps **ahem**ting off

 

Moderator Edit: Edited title for clarity

Labels (1)
0 Kudos
7 Replies

AdamPandora
Moderator
Moderator

@Corallum Nice to see you around the Community. 👋🏽

Could you tell me a bit more about what is happening?

What exactly do you mean by shutting off?

Also, are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot/screen-recording of what you're seeing?

Thanks for working with me on this.

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

ctm153
Local Performer

Mine does the same thing!  And just in the last few months.  I pay for the subscription so I can have constant background music without having to monitor it.  If it is going to stop every couple of hours anyway, might as well use it free!

Windows desktop on Chrome from website, no error msgs, just goes silent.  Everything is updated.

0 Kudos

AdamPandora
Moderator
Moderator

@ctm153 To clarify, does the music stop when the screensaver on your desktop turns on?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

Taterdog
Local Performer

Mine does the same thing.  Listening through Google Chrome, on my desktop.  It is not cutting off when the screensaver comes on because I do not have one set (by time) on my computer.  This morning, I was listening to the Celine Dion, These Are Special Times holiday cd.  The second song that played, when it was over, it just cut off.  It has done this several times on this cd alone.  Does it not like Celine?  LOL!  Thanks!

0 Kudos

AdamPandora
Moderator
Moderator

@Taterdog To clarify, does the music stop before the second song even finishes playing?

Or does the album just not advance to the next track after the second song plays?

Also, are you able to reproduce this in other browsers (ex: Firefox)?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

bdeshea35
Local Performer

Mine keeps doing it in the middle of the **ahem** song... And I have premium

0 Kudos

AdamPandora
Moderator
Moderator

@bdeshea35 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos