cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Pandora Account is currently playing on another device

Sunbather1969
Local Performer

I keep getting this message. I am only one logged onto my account. Just purchased plus and Bluetooth it from my phone to car and boat. Am I doing something wrong. Started the day after my free trial.

Labels (1)
0 Kudos
5 Replies

AdamPandora
Moderator
Moderator

@Sunbather1969 You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password.

However, you won't be able to listen to that same Pandora account on multiple devices at the same time.

As long as you aren't attempting to stream your account on your phone, car, and boat at the same time, that message shouldn't appear.

This being said, let's go ahead and run through some steps to rule out any possibility of an unwanted user on your account.

I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

If you haven't already, you will also need to change your password in order to fully secure your account.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Sunbather1969
Local Performer
Thanks I'll try that. When I get out of my new pickup and shut truck off it's no longer on that radio correct or do I need to do something else.

Get Outlook for Android

AdamPandora
Moderator
Moderator

That is correct, @Sunbather1969.

Definitely reach back out to me if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Kinnes
Local Performer

Why did I see a message from yall saying that SUNBATHER 1969 is logged in my account with yall? Please advise. 

0 Kudos

AdamPandora
Moderator
Moderator

@Kinnes Can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos