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Re: changed my password but still someone else is listening on my pandora

Underground

It seems highly unlikely so many of us are actually having people guess or crack our new passwords. This seems like a software glitch when an account is authorized on multiple devices. Whatever the cause, Pandora suggesting the best solution is to contact support and have them manually remove all devices and change your password is laughable when it happens so frequently. 

There is clearly an issue they need to address and have been ignoring for way too long now. I've downgraded my account until they get it figured out. Such a shame, Pandora was great for a long time.

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Someone keeps using my account

Local Performer

I went on my Pandora today and someone was on my account, they collected some music ( which I took off). And sometimes will get a notification that says someone else is listening, but I’m the only listener. I changed my password, what else can I do?

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Re: Someone keeps using my account

Moderator
Moderator

@Kyra_sommer I moved your post over to this existing thread: "Someone else is listening" Message

At this time, listeners cannot view or remove devices logged into their accounts manually.

I recommend upvoting this existing feature request with a ❤️ if you want to see it offered on Pandora: Someone else listening - Show what other device is being used

In the meantime, I am going to have someone from our support team contact you directly via email to help secure your account.

Please keep an eye out for their message. 📬

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Error: someone else is listening

Local Performer

im having the same issue

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Re: Error: someone else is listening

Moderator
Moderator

@lucym430 I will have someone from our support team reach out to you privately via email to help with this.

Please keep an eye out for their message.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Someone else listening message

Local Performer

I too am getting someone else is listening to my pandora account.  I have Samsung phones and Alexa dots and echo but can't find where the other user is. How can i block the other user

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Re: Someone else listening message

Moderator
Moderator

@Lisamarie4134 I am going to have someone from our support team reach out to you privately via email to help secure your account.

Please keep an eye out for their message. 📬

Adam | Community Moderator

Let's share music in the Playlist Swap

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someone else is listening

Local Performer

Hi, I am receiving random messages about someone else is listening, do I want to continue?  I am the only user of this account.  I listen to Pandora Premium on my desktop, cell phone and an app on my home tv.  Is there a way to manage devices or see "who" is accessing my account and disable them?

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Re: someone else is listening

Moderator
Moderator

@Carolq2 I moved your post over to this existing thread: "Someone else is listening" Message

At this time, listeners cannot view or remove devices logged into their accounts manually.

I recommend upvoting this existing feature request with a ❤️ if you want to see it offered on Pandora: Someone else listening - Show what other device is being used

In the meantime, I am going to have someone from our support team contact you directly via email to help secure your account.

Please keep an eye out for their message. 📬

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos
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Someone Else Is Listening

Local Performer

Someone Else Is Listening

I just started getting this message. Looking up how to "fix" it, turns out it's a years old glitch. How embarrassing for Pandora. Why not just update so devices can be managed manually already?! Also, your automated chat is annoyingly frustrating. Why offer to connect with a specialist, but not before restarting the same useless questions that made you need to be connected to a specialist in the first place. Instead of Pandora, the company should rebrand as Sisyphus. Just add the manual feature already and spare me the pointless "service email".

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Re: Someone Else Is Listening

Moderator
Moderator

@dnk I moved your post over to this existing thread: "Someone else is listening" Message

I definitely understand your frustration.

At this time, listeners cannot view or remove devices logged into their accounts manually.

I recommend upvoting this existing feature request with a ❤️ if you want to see it offered on Pandora: Someone else listening - Show what other device is being used

In the meantime, I am going to have someone from our support team contact you directly via email to help secure your account.

Please keep an eye out for their message. 📬

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Community forum counts as "someone else is listening"

Local Performer

My pandora keeps telling me someone else is listening and the person is adding new stations and deleting my stations. How do I get this person off?????? @amoebob

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