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Hey, @Ciaranicole. 👋
Thanks for reporting your experience, and sorry for the continued trouble.
I’ve just enabled a trace on your Pandora account to help us better understand what’s happening, and in case we need to share this with our engineers. For this trace to be useful, we’ll need you to run through our troubleshooting steps once more: Android Troubleshooting
For the troubleshooting, specifically clearing the app data.
If you continue to have trouble, please share more details so I can report this accurately to our engineering team:
Thanks for your help with this. 🎧
I have been getting this error code for over a month now and it is so frustrating!
Model: Samsung Galaxy S20 Ultra 5G
Android Version: 11
Pandora Version: 2106.1
Hey, @caffeineinme. 👋
Sorry to hear that you're experiencing this. Thank you for providing your device details.
Could you confirm whether you've tried out the steps? If not, please try running through these steps while I have a trace enabled on your Pandora account: Android Troubleshooting
@Ciaranicole Are you still receiving this error message after updating to Pandora App Version 2106.1?
Let me know, and I can report this to our engineering team. 🎧
I'm also having an issue with error code 3002 (for about 3 weeks). I have Pandora version 2106.1 on a Samsung Galaxy S8. Is there a solution for this yet?
I miss listening so I'd appreciate your assistance!
Hey there, @evcolbert. 👋
Thanks for letting us know about your experience.
If you haven't already, please check out my post with troubleshooting here.
You can also find those steps in this article: Android Troubleshooting
Should the issue continue, would you mind providing the following so I can add your info on the internal ticket?
Let me know, and I can share your feedback with our engineering team. 🎧