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Android: Error When Adding Variety or Starting New Station

Helloimhatter
Local Performer

I keep getting the error message "sorry we are having unexpected tenical difficulties" when trying to make a station from ghost and pals, their songs, or other similar vocaloid songs and it's frustrating.

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Aries_AoD
Underground

I've also seen this "We're having unexpected technical difficulties" message when trying to start a station or add a song for any songs by Dryer. Specifically though, I wanted to either create a station for "Seen Enough" or add their song to another station, tried both, and tried both options for any of their songs and that always pops up. None of their songs or even the artist itself have their options grayed out, it allows you to search and attempt to make a station or add them, but it never works, have been trying to do so for month's now..

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6 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @Helloimhatter. 👋

Thanks for reporting your experience. 

Are there any other artists / songs are you having trouble with?

In the meantime, I can share this feedback with our curation team. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)

Aries_AoD
Underground

I've also seen this "We're having unexpected technical difficulties" message when trying to start a station or add a song for any songs by Dryer. Specifically though, I wanted to either create a station for "Seen Enough" or add their song to another station, tried both, and tried both options for any of their songs and that always pops up. None of their songs or even the artist itself have their options grayed out, it allows you to search and attempt to make a station or add them, but it never works, have been trying to do so for month's now..

AlyssaPandora
Community Manager
Community Manager

Thanks for reporting, @Aries_AoD.

We report these so our team can take a deeper look to see what's happening and get these stations up and running. 

If you notice any others, please be sure to let us know. While this can be inconvenient, it's important to provide this kind of feedback so we can report it for you.  We appreciate your patience during this process. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)
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TannerPandora
Moderator
Moderator

Hi @glenjoe 

Welcome to community and to Pandora! Looks like you're account was just created.

I checked out Ghost & Pals, and didn't have any trouble creating a station from this artist. I did notice that there are two artist profile available for this artist. I've asked our curation team to review.

In the meantime, try creating a station from this profile: Ghost & Pals

For Vocaloid, I see different artist profiles for the name, which may be contributing to the issue. I'll have our curation team review the different artist profiles.

Can you confirm the artist you were viewing:

  • Vocaloid
  • VOCALO.ID
  • VOCALOID

Tanner | Community Moderator

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@PandoraSupport

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Bca
Local Performer

When I tap the add variety button, I just get s blank screen.

Wildwolf91
Casual Fan

I've been trying to add variety different artists to a different artist station to have more artists playing on the one playlist but it just has been coming up blank