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Android: Songs Reappear After Being Deleted from a Playlist

TommyTDL
Local Performer

This is seriously frustrating ... I'm a long-time yearly subscriber who is VERY close to bailing.

On my Android phone Pandora app I created a playlist with approximately 40 songs in it and several don't really match so I want to delete them. I've tried over and over and over and they all just keep coming back.

Moderator Edit: Changing title for clarity

 

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3 Replies

TannerPandora
Moderator
Moderator

Hi @TommyTDL! Welcome to community.

Sorry to hear this is happening. I'm happy to pass this along to our engineering team for further investigation.

Can you let me know the following info about your device:

  • Model:
  • Android version:
  • Pandora version:

 

In the meantime, if you have access to a computer, I would recommend trying to make these changes to your playlist on web. They will carry over to your mobile device.

Sorry for the trouble.

 


Tanner | Community Moderator

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Eileenam
Local Performer

I'm having the same issue.  This is throwing my song line-up off and it really IS frustrating!  PLEASE FIX SOON.

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AdamPandora
Moderator
Moderator

@Eileenam I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Build number (Settings > About Phone):
  • Android Security Patch Level, if noted on your device (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Thanks for working with me on this.

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