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Android: Songs missing from My Collection

LHayes
Underground

All songs missing from my songs....please help!

Moderator Edit: Edited title for clarity

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LHayes
Underground

I uninstalled and reinstalled the app and my songs came back! Thanks for all the help!

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AdamPandora
Moderator
Moderator

@LHayes I checked your account and do see you still have songs in your collection when sorting by Songs:

Screen Shot 2022-11-01 at 9.42.41 AM.png

Can you please send me a screenshot of what you're seeing on your end?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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LHayes
Underground
I have my playlists and stations just not my song...there were about 1500...

Get Outlook for Android<>
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AdamPandora
Moderator
Moderator

@LHayes To clarify, is this only an issue when streaming Pandora on your Android device?

Also, when you have a chance, please send me a screenshot of what you are seeing on your end.

Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments.

Thanks again.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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LHayes
Underground

They are only gone on my phone (Android, Samsung Note 10+). I am able to see them on my Roku app. 

I can't post my screenshot... I don't see how to upload a photo 

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LHayes
Underground

Screenshot_20221101-174024_Pandora.jpg

What I see...

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LHayes
Underground

I uninstalled and reinstalled the app and my songs came back! Thanks for all the help!

AdamPandora
Moderator
Moderator

@LHayes Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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