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Can't add music to an existing playlist.

PP1
Local Performer

I've have a few playlists made for years but I recently noticed that I can't add new music. When I select add to playlist the following screen only has an option for make a new playlist. As seen from a previous troubleshooting post, I tried adding a new playlist and deleting it but it hasn't changed.

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3 Replies

AdamPandora
Moderator
Moderator

@PP1 It may help to run through our suggested troubleshooting steps if you are unable to add new music to your existing playlists: Troubleshooting for Android Devices

If this does not help, please do me a favor and provide me with the following:

  • a screenshot of what you see when you attempt to add songs to existing playlists
  • Model of your phone:
  • Carrier:
  • Android version (Settings > About Phone):
  • Build number (Settings > About Phone):
  • Android Security Patch Level, if noted on your device (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have you identified any other patterns or notable information?

Thanks for working with me on this! 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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PP1
Local Performer

It is working now. Thanks

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AdamPandora
Moderator
Moderator

@PP1 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening! 🎧

Adam | Community Moderator

Let's share music in the Playlist Swap

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