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Error Message: "Sorry, this playlist is no longer available."

Mike1980
Underground

My playlists are unavailable in my collection. And when I hit the thumbs up button gor a song it stops playing a nd says "this Playlist is no longer available " and im on a Samsung s9

 

Moderator Edit: Edited title for clarity

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323 Replies

AdamPandora
Moderator
Moderator

@Drod Would it be possible to send over a screenshot of the two My Thumbs Up playlists that are showing in your collection?

Thanks for the help with this. 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Drod
Local Performer

@AdamPandora Yes sir.

Screenshot_20201207-085330_Pandora.jpg

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AdamPandora
Moderator
Moderator

@Drod Let's try out one more thing.

From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*

  1. Open your device Settings
  2. Tap Apps
  3. Scroll down to find Pandora
  4. Select Storage
  5. On the storage details page tap Clear Data.

Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here.

Please note that you will be asked to log into your account after completing these steps.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Betts63
Underground

Didn't have to do the update but happy you guys figured this bug out. Seemed to correct itself but did notice my stations are all mixed up but no problem dealing with that. Thanks again