Hello! I am currently trying to deactivate my account. After confirming my password, I recieve a message the reads something along the lines of "we are experiencing some unexpected technical difficulties".
Any help would be appreciated, thanks!
mod edit: changing title for clarity
Hi @Draedog thanks for posting to community!
Do you mean you're trying to delete your Pandora account or cancel your subscription or both?
If you're trying to delete your account, you'll first need to cancel your subscription and wait for the subscription to end before you can delete your Pandora account.
It looks like your subscription is upgraded and billed through Apple. If you have access to an iOS device, you can view and manage all of your subscription options from the iTunes Store with the following steps:
If your device is running a version older than iOS 13:
If your device is running iOS 13 or newer:
*If you have any trouble with these steps or don't have access to an iOS device, please contact the Apple support team and they should be able to help you. You can get in touch with them here.
When the billing cycle of your subscription ends, and you begin to hear ads on your account, you'll then be able to delete your account.
Let me know how it goes. Thanks agains for posting to community! 🎧
Did you read the question? No! There's an error the same as probably tens of thousands of others experience. Pandora is a disaster, not user friendly and you're losing customers hand over fist. Spotify here I come and only option is to file and block you as a merchant on AMEX. Good riddance!