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Error: "Private playlists cannot be downloaded."

hoolatehip
Local Performer

Trying to download any song from the album "Reconstruction Site" by the Weakerthans triggers this error message: "Private playlists cannot be downloaded."

I'm downloading from the artist page, not from any playlist. The songs can still be collected, just not downloaded. 

This is the only album I can find with this problem. Googling the error message returns 0 results.

 

mod edit: changed title for clarity

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3 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @hoolatehip. 👋

Sorry to hear that you're having trouble. 

Can you post a screenshot of the exact error message you're seeing?

  • To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
  • To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response.

Let me know. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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hoolatehip
Local Performer

The error message appears after tapping the Download button.The error message appears after tapping the Download button.

The error message appears after tapping the Download button.

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AlyssaPandora
Moderator
Moderator

Thanks so much for sharing that screenshot, @hoolatehip

Looks like this song is unavailable for offline listening at this time. Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable or labeled "Radio Only" due to our current licensing restrictions. In the meantime, you can create a station that will play similar songs and artists, based on an artist or a particular song.

We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this.

Alyssa | Community Moderator

Let's talk music in Community Chat

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