My Thumbs Up Playlist Deleted but Not By Me

[Chukie1188]

Good day,

Over the past couple weeks I have had a few issues with my Thumbs up Playlist. For a period of time I had 2 playlists both titled My thumbs up playlist. I had the list downloaded for offline playback so I was able to identify the original.

The 2nd newer playlist was also missing about 200ish songs (~950 vs 750) and I was able to discern any rhyme or reason to what was missing. New thumbs up music was only going into this newer playlist however and the older one was no longer updating with it.

A couple days ago the original playlist vanished completely. Now as of today the new list has also vanished. I received a sorry this playlist is no longer available and then poof.

I have since tried logging out, clearing my cache, restarting my device and logging back in to no avail. I could really use some assistance as this is one of my favorite features of premium which ive been using since 2017. I've been a pandora user even longer apparently since 2010 lol.

Thanks in advance for the help

Moderator Edit: Edited title for clarity

[AdamPandora]

@Via0508 No problem - My Thumbs Up playlist has now been added back to your collection.

Hope this helps!

[Raul16x]

Thank you very much 

[AdamPandora]

Always happy to help, @Raul16x!  

[jess0708]

Hi,

I just noticed my thumbs up playlist is gone as well. Is there any way you could help me out?

Thank you!!

[AlyssaPandora]

Hi there, @jess0708. 👋

Of course, we can help. I've gone ahead and restored your My Thumbs Up playlist from my end. 

If you have any additional trouble with this, please don't hesitate to let us know. 🎧

[Nobody781227]

My thumbs up playlist, with over 300 songs, was deleted. I never deleted it. I just logged on and *poof* it was gone. However, when I play the station it still reads as thumbed up. What happened?

[Nefarious]

My thumbs up playlist is missing as well. Your help would be appreciated. Thank you.

[AlyssaPandora]

Hey, @Nefarious. 👋

Your My Thumbs Up playlist has now been restored. 

Let me know if you continue to have issues with this. 🎧

[AlyssaPandora]

Hi there, @Nobody781227. 👋

Looks like your My Thumbs Up playlist is still available.

Could you let me know if you're able to view it from your Android device?

[Nefarious]

No issues. Thank you!

[csharrow]

I seemed to have accidentally deleted my thumbs up play list. How do I get it back? Thanks

[AlyssaPandora]

@csharrow Your My Thumbs Up playlist has been restored.

Let me know if you continue to have trouble with this. 🎧

[melcha187]

I am missing my thumbs up as well. any way I can get it back 

[elainamarie33]

Hello Alyssa!

My thumbs up radio also disappeared. Can you restore it for me also? I have an iPhone 11.

[Cinzilla13]

Hi,

I am missing my thumbs up playlist as well.  Can you please get it back? Thank you.

[AlyssaPandora]

Hi there, @melcha187 @elainamarie33 @Cinzilla13. 👋

Your My Thumbs Up playlists have been restored.

You may need to restart the app or refresh your web browser to notice the change.

Feel free to let me know if you continue to have trouble with this. 🎧

[JTCHRIS]

@AlyssaPandora I cannot find my thumbs up list, I have had it for several years. Can you get it restored please?

[AraeAnduril]

Hi my app crashed and refused to start a couple days ago, so I uninstalled it and reinstalled. After logging back in, My Thumbs Up Playlist was missing. I've checked my subscription and I have Premium and it just charged, so it's up to date. It's just on my phone and smart TV. My Xbox still has the Playlist. I tried signing out and back in and nothing still. I'd like it back if at all possible, it's difficult to find my variety anywhere else.

[AlyssaPandora]

Hey, @JTCHRIS @AraeAnduril. 👋

I've gone ahead and restored your My Thumbs Up playlists from my end.

You may need to restart the app or refresh your web browser to notice the change.

Feel free to let me know if you continue to have trouble with this. 🎧

[Nick5208]

Hi Alyssa, could you restore my thumbs up playlist as well? I can’t seem to find it.