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Stations are constantly buffering

Bigdin
Local Performer

My stations are constantly buffering what causes this

 

Moderator edit: edited title for clarity

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

Nice to see you around the community! @Bigdin 

Running through the troubleshooting steps on this page should resolve the buffering issue you are experiencing.

If not, please reach back out and let us know. 

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

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10 Replies

AdamPandora
Moderator
Moderator

Nice to see you around the community! @Bigdin 

Running through the troubleshooting steps on this page should resolve the buffering issue you are experiencing.

If not, please reach back out and let us know. 

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

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Skiddlewinks
Underground

I have a small playlist of over sixty songs or pieces of music that I really enjoy. Recently, however, some of the songs do not play and are skipped over when I attempt to listen to them. Upon singling out the song, it buffers over and over again. I'm not sure what is happening, and would like some help resolving the issue.

 

Moderator Edit: Edited title for clarity

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AdamPandora
Moderator
Moderator

@Skiddlewinks Thanks for being a part of the community!

Running through the troubleshooting steps listed on this page should help. 

If not, please make sure to reach back out and let us know.

Adam | Community Moderator

Let's share music in the Playlist Swap

Skiddlewinks
Underground
Thank you for your guidance. I had only followed half of the steps and had a misunderstanding.

BigT
Local Performer

I re-subscribed to my Pandora account a few weeks ago. But now alot of my music won't even play. It just says buffering then skips the song. I even tried to search for the song again and it still does the same thing. How could I resolve this problem?

 

Moderator edit: edited title for clarity

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ErickPandora
Community Manager
Community Manager

@BigT Thanks for being a part of the Community!

 

I merged your post into this existing thread as @AdamPandora has provided an article here that may help you get back on track. Give the steps in the article a try and let me know the outcome.

 

I hope that gets you back to listening!

Erick | Community Manager

Let's talk music in Community Chat

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TerrySandin
Underground

I followed, still buffering and skipping. Cleared Data, cleared phone cache. Only happens at work on wifi, but this is the ONLY app that does this. Regular mobile service works but is spotty at best.

AlyssaPandora
Moderator
Moderator

Hi, @TerrySandin. 👋

Sorry to hear those steps didn't help.

Can you send over a bit more info about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Let me know, and I can report this on your behalf. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Cykraa
Local Performer

These steps do not work for me either

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AdamPandora
Moderator
Moderator

@Cykraa Can you please do me a favor and send me a screenshot of what you are seeing when you say your stations are buffering?

Additionally, I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Build number (Settings > About Phone):
  • Android Security Patch Level, if noted on your device (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Let me know what you can find out.

Adam | Community Moderator

Let's share music in the Playlist Swap

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