Somehow I got to the "my collection" view on my App and I can't seem to figure out how to go back to the normal view. Please help. This is beyond frustrating. I have cleared my data and even tried reinstalling the app.
Thanks but I think I've figured it out.
Hi there, @Dwright1969. 👋
Sorry to hear that you're stuck on that screen. I do see that you enabled a complimentary session of Premium recently. You can find out more about how these sessions work here: Premium Sessions
Could you share a screenshot of exactly what you're seeing?
To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time.
Let me know, and I can take a look for you. 🎧
Thanks but I think I've figured it out.
Thanks for letting me know, @Dwright1969.
Sounds like you're all set now. Feel free to reach out if you run into any additional issues.
Happy listening! 🎧
How did you do it? I have the same problem.
Hey there, @KenM. 👋
Sorry to hear that the Pandora app on your Android device is stuck on this screen.
Let's try running through these steps to see if it helps with the issue: Android Troubleshooting
I hope this helps. Let me know how it goes. 🎧