Android PX5 Stereo - Pandora No Longer Works

[Rayjc1005]

I have an android stereo PX5 running android 10 the app worked for months on the unit no problem not I’ve had uninstalled reinstalled cleared memory tried with or without Wi-Fi connection and still only loads from the gray P to the colored P and won’t do anything else I believe the version number of pandora in the lower left hand corner is 2018.1.1

Correction lower right hand corner of the screen 

mod edit: format and title for clarity

[Rayjc1005]

Correction lower right hand corner of the screen 

[TannerPandora]

Hi @Rayjc1005! Thanks for posting.

I've enabled a trace on your account to help me investigate. Can you do me a favor and please take a picture of what you're seeing when you try to listen to Pandora on your stereo.

Could you also let me know the following:

1. Is your device equipped with Android Auto?
2. How are you connected to your car? (Bluetooth or USB)
3. What is the make and model of your mobile device?

Thanks!

Use your mobile device only when conditions allow and as permitted by applicable law.