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Automotive - Unable to skip tracks

Jackie5
Local Performer

I am having the same problem as of recently. 2014 Ford Escape. If I disconnect and reconnect it will work briefly but then stops shortly after. 

Moderator Edit: Changing title for clarity

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5 Replies

TannerPandora
Moderator
Moderator

Hi @Jackie5! Welcome to community!

To confirm, is this happening when you're connected to your Ford via Bluetooth? If so, have you noticed this happening with any other bluetooth connected devices, such as speakers?

 


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Jackie5
Local Performer

No it’s just in my car and it just started happening recently. It used to work fine.

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TannerPandora
Moderator
Moderator

Hi @Jackie5!

I've gone ahead and passed this along to our engineering team for further review.

Can you confirm some additional information about your set-up:

  • The make and model of your mobile device?
  • Are you connected to your Ford via Bluetooth or USB?
  • Do you control playback through your vehicles entertainment system or directly on the phone?

Thanks!

 


Tanner | Community Moderator
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Jackie5
Local Performer
It’s an iPhone 11 and connected via Bluetooth. This issue makes it not a
hand free process. And there are many other people on the help thread
having this same issue.
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TannerPandora
Moderator
Moderator

Thanks for the info, @Jackie5. I've included this in the report to our engineering team. They'll take a closer look. 


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
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