Moderator Edit: Changing title for clarity
Hi @Deadshot! Thanks for posting. Sorry to hear this.
Could you provide the following information so I can take a closer look.
Let me know.
Use your mobile device only when conditions allow and as permitted by applicable law.
If you haven't already, let's try re-pairing the connection between your car and the phone.
To remove the pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device."
Once you've done so, refer to your car's manual for the steps to reconnect the car system to your phone. Using the Voice Commands for your unit (if available) is often the easiest way to do this.
Let me know how it goes.
*Use your mobile device only when conditions allow and as permitted by applicable law.
Thanks for the follow up @Deadshot.
I've created a ticket so our engineers can take a closer look at what may be happening.
Just to clarify, your GMC also used Android Auto but the problem is only with your Volkswagen.
Can you also send over a bit more info about your mobile?