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CarPlay: Will load but won't play

itouchroses
Local Performer

I bought my 2024 VW Taos on November 30th...the Pandora app synced perfectly for the first two weeks.. this past week.. the app loads but it doesn't play. No settings were changed in the car.... I even deleted and re-installed the app. I see my stations, when I select the screen changes to a big play arrow icon, but when I press.... nada. Could it be the latest ios 18.2 update? Frustrating paying for something that doesn't work.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @itouchroses 

Welcome to community!

I've created a new thread for your post since it sounds like you're having a different experience than the previous thread. Based on your description, it sounds like CarPlay will load but the control are unresponsive.

I'm happy to pass this along to our engineering team for further investigation. Could you please share a picture of what you're seeing based on you description above. You can include pictures directly here on community. This is best done on either a web or mobile browser. You won't be able to includes picture through the email notification you may receive.

Thanks for the additional help!

Use your mobile device only when conditions allow and as permitted by applicable law.


Tanner | Community Moderator

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