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Echo Dot, music drops out

Reybabe57
Local Performer

Amazon Echo dot connected via Tmobile Sync Drive in the car and playing Pandora music drops every 5 seconds, others works fine like iheart radio and etc.  Please advise what is wrong on playing music using  thru this method.

Thanks

 

Moderator edit: edited title for clarity

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TannerPandora
Moderator
Moderator

Hi @Reybabe57 let's try some standard troubleshooting for your Echo. 

Please try the following steps:

  1. Check to see if there are any updates available for your Alexa and Pandora apps. Update both as necessary.
  2. Restart your Alexa device by unplugging the power source and plugging it back in.
  3. Try unlinking and relinking your Pandora account via the Alexa app.

I would also recommend lowering the audio quality to see if this will help. 

Let me how it goes and thanks for posting to community! 🎧


Tanner | Community Moderator
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