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Android: Pandora plays when Google Maps launched

By19
Local Performer

What do I need to do to disassociate Pandora from Google auto maps app

Moderator Edit: Changing title for clarity

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1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Hi all! Thanks for posting your experience. 

Since I don't believe current troubleshooting steps would help to resolve this issue, I've gone ahead and created a ticket to pass along to our engineering team for further investigation. For those that have already posted, I have already included your info.

If you're currently experiencing this issue, please include the following info about your device so that I can pass this along:

  • Make and model of your mobile device:
  • OS version:
  • Pandora version:
  • How are you connected to you vehicle (Bluetooth or USB)?:
  • Is Enable Launch from Car disabled?:

Thank you all for the help!


Note: This message has been Accepted as a Solution to flag the current steps and/or status of this thread. This post will be updated with more information as it is provided to the moderation team.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

View solution in original post

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5 Replies

TannerPandora
Moderator
Moderator

Hey @By19! Thanks for posting to community.

Do you mean Android Auto or Google Maps? If you mean Android Auto, are you running into a problem with Pandora that I can troubleshoot with you?

In the meantime, you can disable Launch from car under settings. 

  • Open Pandora.
  • Tap the Profile tab
  • Tap the Settings gear in the upper right corner.
  • Select Advanced.
  • Under Bluetooth for devices make sure Launch from car is unchecked.

Let me know!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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clb53
Local Performer

I have play from car unchecked yet Pandora still plays on Google Maps when my phone is plugged into the car

TannerPandora
Moderator
Moderator

Hi @clb53! Welcome to community!

To clarify your message, do you mean the feature Enable Launch from Car is unchecked within the Pandora settings?

Can you tell me a little more info about your phone and set-up?

  1. What is the model of your phone.
  2. Which Pandora version are you on? Let me know if you need help finding this.
  3. How is your phone connected to your car? Bluetooth or USB?
  4. Do you connect to Android Auto?

Thanks for the help!

Use your mobile device only when conditions allow and as permitted by applicable law.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Gitzitdone
Local Performer

Me too....having same situation. 

Samsung phone.

Basic Pandora.

USB.

No.

And yes, feature Enable Launch from Car is unchecked within the Pandora settings.

Moderator Edit: Merged posts

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TannerPandora
Moderator
Moderator

Hi all! Thanks for posting your experience. 

Since I don't believe current troubleshooting steps would help to resolve this issue, I've gone ahead and created a ticket to pass along to our engineering team for further investigation. For those that have already posted, I have already included your info.

If you're currently experiencing this issue, please include the following info about your device so that I can pass this along:

  • Make and model of your mobile device:
  • OS version:
  • Pandora version:
  • How are you connected to you vehicle (Bluetooth or USB)?:
  • Is Enable Launch from Car disabled?:

Thank you all for the help!


Note: This message has been Accepted as a Solution to flag the current steps and/or status of this thread. This post will be updated with more information as it is provided to the moderation team.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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