Honda-Android: Session Timed Out Message

[Cfrisca]

My pandora works in home but it times out in my crv. I have Android phone 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Cfrisca 

Welcome to community!

Can you tell me more about your experience? Do you see a time out message on your Honda's head unit or on your phone?

- How are you connected? Bluetooth or wired?

- What is the Pandora version on your Android?

- What is the OS version on your Android?

Could you please share a screenshot or picture of what you're seeing? You can include pictures here on community. This is best done on a web or mobile browser. You won't be able to include screenshots through the email notification you may receive.

Thanks for the additional help!

Use your mobile device only when conditions allow and as permitted by applicable law.

[Cfrisca]

I have Android version 14 - 6.1 . When driving I get on my screen the songs name but no music; I check my phone it says Pandora session timed out. Today I didn't have that issue it just happens occasionally in my honda

Cfrisca 

[TannerPandora]

Hi @Cfrisca 

Thanks for the follow up. Does it only happen in the car or have you noticed it when listening outside of the car too?

If you run into this message again, you may want to try clearing the cache and app data as it may help, and will create a new connection with Pandora. You can do this with the following steps:

1. Open your device Settings
2. Tap Apps
3. Scroll down to find Pandora
4. Select Storage
5. On the storage details page tap Clear Data.

Please note that you will be logged out with these steps, and may need to re-download some of your offline content after.