Incorrect album art showing in vehicle

[Lachoola]

When Pandora is playing a station using the app for the car radio the picture of some unknown person appears on the screen instead of the correct album cover.  When playing Pandora on the iPad, iPhone or computer this does not happen.  How do I fix this?

Moderator Edit: Edited title for clarity

[TannerPandora]

Hi @Lachoola - Thanks for joining community!

Could you provide the following information so I can investigate?

1. What is the make, model and year of your vehicle?
    
2. If you have an aftermarket stereo, what is the make and model of that device?
    
3. What is the Pandora app version you're on (let me know if you need help finding that)?
    
4. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
    
5. Is your vehicle equipped with Android Auto or Apple CarPlay?

[Payamnnn]

I have the same problem. I upgraded my BMW software & have the latest pandora app still the name & picture on the car dashboard screen is different than what's playing. 

[TannerPandora]

Hi @Payamnnn thanks for posting to community. 

Can you let me know:

• The year and model of your BMW?
• Is your vehicle equipped with Apple CarPlay?
• Are you connected via Bluetooth or USB?

Thanks for the help. 

[fireladychicago]

I am having a similar problem.  My cover art is wrong.  How do i correct this?

[TannerPandora]

Hi @fireladychicago! Thanks for posting, sorry to hear this is happening. 

Could you provide the following information:

1. What is the make, model and year of your vehicle?
2. If you have an aftermarket stereo, what is the make and model of that device?
3. What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
4. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
5. Is your vehicle equipped with Android Auto or Apple CarPlay?

Also, can you give me an example of an album this is happening on?

Let me know. 

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