Each time I start a new Pandora session using my IPhone 12 iOS 16 (also iOS 15) and Kenwood deck in my truck the thumbs Up / Down function will not allow a selection for the first song played. When selected it momentarily highlights but does not state highlighted confirming the selection. Any subsequent song allows the select toon and the Up / Down symbol is highlighted. This not a random issue. When using CarPlay the thumbs Up / Down symbols are not displayed at all for the first song played but display on all subsequent selections.
Moderator Edit: Changing title for clarity
Hi @CSS_Tile! Thanks for posting.
I'm happy to pass this along to our engineering team for further investigation. Can you let me know the Pandora version on your device(s)?
Can you also share a picture of your experience when this happens? You can include your picture here on community.
Thanks for the help.
Use your mobile device only when conditions allow and as permitted by applicable law.
The Pandora version is 2302.1-5-5c718de0
P.S. I received the following email error when I tried to respond to the email that was sent for this issue.
Undeliverable: Re: Kenwood: Thumbs non functional for first track played
Your message did not reach some or all of the intended recipients.
Subject: Re: Kenwood: Thumbs non functional for first track played
Sent: 2/24/2023 10:14 AM
The following recipient(s) cannot be reached:
'firstname.lastname@example.org' on 2/24/2023 10:14 AM
Server error: '550 Administrative prohibition'
Hi @CSS_Tile Thanks for the update - sorry for the delay, I've been out of office. The videos are incredible helpful, thank you for including them. I've updated my notes to the engineering team about your experience.
I've also passed along your feedback with thumbs on CarPlay to our products team - it's helpful as we make improvements. While I'm not certain how much control we have over the implementation this is very useful.
If you continue to receive the same error when responding to the notification email let me know and I'll start a support inquiry.