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Mazda 3 2015 - Only works via Bluetooth

Local Performer

I have been using the baked in app in my car since 2015. All of a sudden it won't work with that app. I can only use it connected to bluetooth so I can't view the stations on the monitor. I get the "make sure everything is functioning properly on your mobile device" Has any one  had this error and figure out how to fix it? I like viewing the stations on the screen.

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@nowr2go Sorry for any trouble listening to Pandora in your vehicle.

Could you provide the following information so I can investigate?

  1. What is the make, model and year of your vehicle?: Mazda 3 2015
  2. If you have an aftermarket stereo, what is the make and model of that device?
  3. What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
  4. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
  5. Is your vehicle equipped with Android Auto or Apple CarPlay?
  6. Have you experienced this issue only when in the car, or also when listening on your phone outside the car?
  7. Can you send us a picture of the error message your'e seeing?

Let me know and I'll be happy to follow up.

Use your mobile device only when conditions allow and as permitted by applicable law.

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Local Performer
Thanks for responding. I've had the car since 2015. I have same stereo that
came with the car. No apple play. I connect instantly to Pandora. It's
worked since the first day I owned the car. I have an iphone. There was an
IOS update the other day on my phone. After the update everything went back
to normal. I appreciate you taking the time to get back to me!
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