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Pandora app in 2015 Hyundai Sonata no longer works

tbronez
Local Performer

The Pandora automotive interface built in to my 2015 Hyundai Sonata has worked well for years with Pandora Plus on my Android phone. I upgraded to Pandora Premium plan and now the Pandora automotive interface no longer works (cannot connect to the phone). Please advise.

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TannerPandora
Moderator
Moderator

Hi @tbronez! Thanks for posting. Sorry for any trouble listening to Pandora in your vehicle.

Could you provide the following information so I can investigate?

  1. If you have an aftermarket stereo, what is the make and model of that device?
  2. What is the model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
  3. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
  4. Is your vehicle equipped with Android Auto or Apple CarPlay?
  5. Have you experienced this issue only when in the car, or also when listening on your phone outside the car?

Let me know. 

Use your mobile device only when conditions allow and as permitted by applicable law.


Tanner | Community Moderator

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