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Poor Network Connection using CarPlay 5GUC, Kenwood DMX1037S

louielouie62
Local Performer

These past few days (as recently as last night 01 FEB '25) I've noticed that when a song ends, I get "Poor Network Connection" despite Apple CarPlay showing full bars and 5GUC. I have an iPhone 16 PRO MAX and a Kenwood DMX1037S head unit.

So far I've tried the following to resolve it and have had no success...

Put iPhone in Airplane Mode then turn off Airplane Mode: Result: Play one song and back to the same issue.

This is only happening while in the car, at home, Pandora plays and works fine. I'm starting to lose sleep over this.

Any insights or "me too's"?

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TannerPandora
Moderator
Moderator

Hi @louielouie62 

Welcome to community!

When you're in your vehicle, are you connected to an internal WiFi supported through your vehicle or is this a cellular connection from your phone?

Do you feel you get the message randomly, or in certain areas when driving around?


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