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Wont play in car any more

Odellsloans1960
Local Performer

My pandora wont play in my car any more, I get a message on car screen stating pandora error. What can I do to correct this error so I can play in car again

mod edit: changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Odellsloans1960 Thanks for posting to community! Could you provide the following information so I can investigate?

  1. What is the make, model and year of your vehicle?
     
  2. If you have an aftermarket stereo, what is the make and model of that device?
     
  3. What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
     
  4. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
     
  5. Is your vehicle equipped with Android Auto or Apple CarPlay?
     

Let me know and I'll be happy to follow up.

Use your mobile device only when conditions allow and as permitted by applicable law.

Tanner | Community Moderator

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JDGreen
Local Performer

Hello Tanner,

 

I have connected Pandora to my 2015 Lexus RX450h audio system using Bluetooth.  The songs play but do not advance, I have to manually advance to the next song.  Can you help?

 

Thank you, JDGreen

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TannerPandora
Moderator
Moderator

Hi @JDGreen, thanks for posting!

Since you're connected via bluetooth have you noticed this happening with any other bluetooth devices?

In the meantime, I'd first recommend repairing the bluetooth connection between your car and phone.

To remove the pairing, please go into the Bluetooth settings menu on your phone, find the appropriate connection, and select "Forget this device."

Once you've done so, refer to your car's manual for the steps to reconnect the car system to your phone. Using the Voice Commands for your unit (if available) is often the easiest way to do this.

 

If you've already tried this or if it didn't work, I would then recommend uninstalling and then reinstalling Pandora. 

To do that:

  1. Hold down the Pandora icon on your Home screen until all the icons start "shaking."
  2. Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app.
  3. Then re-install Pandora via the App Store on your device.

*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app.  If you have any trouble with your offline stations after reinstalling, please let me know.

Let me know how it goes. 

 

Use your mobile device only when conditions allow and as permitted by applicable law.

Tanner | Community Moderator

Let's share music in the Playlist Swap

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