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Re: Singles submitted by DistroKid not appearing Pandora

Moderator
Moderator

@orphantown I will have someone from AMP team contact you privately via email to assist with this.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 

Adam | Community Moderator

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Re: Singles submitted by DistroKid not appearing Pandora

Local Performer

Hi, not sure if anyone followed up on this, I don't think I received an email about my ticket.

The UPCs for the songs in question are:

  • 193666019872
  • 840080165615

Thanks for your help!

 

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Re: Singles submitted by DistroKid not appearing Pandora

Moderator
Moderator

@orphantown It looks like our AMP team sent you an email on August 20, 2020 at 3:43 PM.

If you aren't seeing that message, you may want to check your junk/spam folder to make sure their messages aren't getting filtered out.

This being said, I have reached out to them again on your behalf, and they have confirmed that they will be sending you another email to further assist.

Please keep an eye out for their message.

Thanks again for all your patience with this.

Adam | Community Moderator

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Re: I cant listen to my music

Local Performer

My fans are saying they cant hear my music on your site?

mod edit: format

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Re: I cant listen to my music

Moderator
Moderator

Hi @Kroshet! Thanks for posting. 

I moved your message over to our Artist Support thread because it sounds like you're having trouble with your music on Pandora. 

I've contacted someone from our Artist Support team, they will follow up with you as soon as they can. 

Thanks!

 

Tanner | Community Moderator

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Re: Artist Bio/ Profile is Incorrect

Local Performer

I don’t see any Biography or Lyrics on my Artist Page: the name of my Artist is Kadda Sheekoff 

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Re: Artist Bio/ Profile is Incorrect

Moderator
Moderator

Hi @kaddasheekoff - thanks for posting to community.

I moved your message over to our Artist support thread.

I've contacted someone from our Artist Support team to reach out to you. They will be contacting you as soon as they can via the email on your community profile. 

Please be on the look out for their reply. 

 

Tanner | Community Moderator

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Artist Account

Local Performer

My music is already available on Pandora.  however, when I go to claim my artist profile my artist name/account doesn't show up  The only other option is to submit my music which has already been done.  Not sure what I need to do...please help. 

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Re: Artist Account

Moderator
Moderator

@DanielBlake Our AMP team can help with this.

I will have them contact you privately via email, so please keep an eye out for their message. 📬

For future reference, you can also contact them directly by submitting a message through our help page

Thanks for your patience in the meantime! 🤝

Adam | Community Moderator

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Re: Due to our music licenses, this song isn't available for playback.

Underground

😣I'm very concerned because I'm an artist trying my best to get my music out there and Pandora has it listed as a search-only track, meaning... the user has to manually search for it and play it through my artist page. There is no way to "start station from this track" as the option is greyed out and I'm assuming this means it will not appear in any stations; is that correct? If so, what do I have to pay to have it appear in stations?

Thanks.
- S

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Re: Due to our music licenses, this song isn't available for playback.

Moderator
Moderator

@LojaRich I am going to have someone from our AMP team contact you privately via email to help look into this further.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 

Adam | Community Moderator

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Re: Nosedive

Moderator
Moderator

@butterthanyou It looks like you already have an open case with our AMP team regarding this issue.

If you have any further questions, make sure to reply back directly to the email thread you have going with them.

In the future, you can also contact them directly by submitting a message through our help page.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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