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Avatar in community and web player?

KCdaGuy
Opening Act

I can't seem to change my avatar.  I changed it once with a picture I uploaded and it was gone the next day.  I have since changed it to one of the provided images but nothing will stick. What am I missing?  Also in the webplayer I have no avatar or option to change my avatar.  Any ideas?

19 Replies

ErickPandora
Community Manager
Community Manager

@KCdaGuy It's great to see you around the Pandora Community!

 

As the Pandora Community is linked via Single Sign-On (SSO) to your existing Pandora account, you will need to link your Pandora.com account with your Facebook to change your avatar. At this time, that is the only way to upload a custom avatar to your community profile.

 

I hope this helps and I hope to see you around more often. Smiley Happy

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

KCdaGuy
Opening Act

ayy! look at me. I did it.  Thanks for your help.

ErickPandora
Community Manager
Community Manager

@KCdaGuy Love it! It's so good to see you around the community. 

 

Feel free to @ mention me if you need anything else. I am happy to have you here. Smiley Happy

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

2bnjmns
Local Performer

How to save my current avatar?

0 Kudos

ErickPandora
Community Manager
Community Manager

@2bnjmns Do you mean here on Community or in the Pandora app?

 

In Community:

  • Go to My Settings > Avatars > then select one from the collection
  • If you'd like a custom avatar, you will need to connect your Facebook from the Account Settings page at pandora.com.

I hope this is helpful!

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

2bnjmns
Local Performer
Absolutely nothing!

Koricuddlebear
Local Performer

Why can't I change my community profile pic? I see the option to do so but nothing happens when I try.

ErickPandora
Community Manager
Community Manager

@Koricuddlebear In Community:

  • Go to My Settings > Avatars > then select one from the collection
  • If you'd like a custom avatar, you will need to connect your Facebook from the Account Settings page at pandora.com.

I hope this is helpful!

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

PeytonK
Underground

and also is there a way to change my profile pic to somthing i have saved to my computer?

AdamPandora
Moderator
Moderator

@PeytonK I moved your additional message to this post as @ErickPandora provided some helpful tips on how to update your Avatar in the community. 

 

Adam | Community Moderator

Let's share music in the Music + Podcasts

MusicFan0061
Opening Act

Is there a reason why you're forcing us to give you a connection to our social media in order to have an avatar? 

I pay for my account and it's not okay with me for you to have that access. It's just an avatar. There's no reason why a paid PREMIUM user shouldn't be able to upload an image for a profile picture. 

 

Why?

KRRCIE
Local Performer

106C9851-A589-4FC9-94F0-EB11DDBD6415.jpeg

 please can come one enlighten me on how to change my display picture 

0 Kudos

ErickPandora
Community Manager
Community Manager

I've merged your post into this existing thread on the same topic about profile photos in the community.

I hope my response helps you get your photo updated. Let me know if you need further assistance.

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

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greggtha
Local Performer

I am somewhat computer illiterate.  I am using a Samsung Tab 1 tablet for Facebook and Pandora. Could you be a little more specific about I would go about linking my Facebook and Pandora accounts together so I can use an avatar in the Pandora community? I have an Avatar that I created with avatar app saved on my tablet and like to be to upload it if possible. Using Facebook, I cannot create an avatar using this tablet. I have tried to but no luck. If you email me your answer to:

it would be appreciated 😀.

 

mod edit: removed personal email address

If it don't have a Steel...it ain't REAL!!
0 Kudos

AlyssaPandora
Moderator
Moderator

Hi there, @greggtha. 👋

To connect your Pandora account with Facebook from a mobile device: 

  1. Open Pandora and tap the Profile tab.
  2. Press the Settings gear in the top right corner.
  3. Select Privacy. 
  4. Under Manage External Services, you can toggle the Facebook setting to On. You will be asked to authorize your connection. A confirmation message will pop up indicating that you have successfully connected your Pandora and Facebook accounts.


To connect your Pandora account to Facebook from a computer: 

Sign in to Pandora's website and click the icon (initial or picture) in the top right corner of the page.

  1. Select Settings.
  2. Select Account in the left hand menu.
  3. Scroll down to Social.
  4. Select Connect to the right of the Facebook option. A screen will pop up prompting you to sign into Facebook. Make sure to sign in with your Facebook account information (email address and Password), which may be different from your Pandora account.

If you'd like to edit these settings in the future, you can go directly here.

I hope this is helpful. Have fun sharing the tunes! 🎧

Alyssa | Community Moderator
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PoloCorgi
Local Performer

I have had a Pandora app avatar for years that has now disappeared since I started receiving these community e-mails for no reason all of a sudden.  I do not want to have any connection to my facebook account and cannot find where to change my avatar in any of the settings in the Pandora app.

0 Kudos

AdamPandora
Moderator
Moderator

@PoloCorgi We've gone ahead and unlinked your Facebook profile from your Community account.

Your Community avatar has now reverted to the default icon.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

Mwallspecial
Opening Act

I did not like the picture quality of the first movie. . Perhaps the sequel to Avatar will be better  

0 Kudos

greggtha
Local Performer
Huh??
If it don't have a Steel...it ain't REAL!!
0 Kudos