@Stelcom66, I have had this happen to me more than a few times, so here is what helped me. Perhaps it could for you as well.
Short answer: The spinning record with missing song info is a known Pandora browser glitch. Clearing your browser cache/cookies, updating the browser, and reloading Pandora usually restores proper display. Unfortunately, if the song metadata never loaded, Pandora’s history won’t retroactively show it — so there’s no way to recover the missing track once it’s gone.
Why this happens
Browser cache or cookie corruption: Pandora relies on cached data to display album art and song metadata. If that data fails to load, you’ll see the generic spinning record instead of the actual track info.
Autoplay or pop-up settings: Some browsers block autoplay or pop-ups by default, which can interfere with Pandora’s ability to fetch track details.
Temporary streaming hiccups: Even if audio plays fine, metadata requests can fail, leaving you with a blank display.
What you can do during the session
Refresh the page (F5 or Ctrl+R): This often forces Pandora to reload the track info.
Clear cache/cookies mid-session: In Chrome, go to Settings → Privacy → Clear browsing data → choose “All time” → clear cache/cookies, then reload Pandora.
Try another browser: If Chrome is glitching, Firefox or Edge may display the metadata correctly.
Enable autoplay for Pandora: In Chrome, Settings → Site settings → Media → Autoplay → allow for Pandora.
Check extensions: Ad blockers or privacy extensions sometimes block Pandora’s metadata requests. Temporarily disable them to see if the info loads.
Limitations
History won’t show missing tracks: If Pandora didn’t capture the metadata at the time of playback, the “Thumbed Up” history will only list songs that displayed properly. There’s no way to retroactively reveal the missing track.
Closing/reopening the session: This may fix the display for future songs, but it won’t recover the one you already liked without metadata.
Practical workaround
If you hit “Like” on a track that shows only the spinning record, the best option is to refresh immediately. If the metadata loads after refresh, Pandora will then save the correct song info in your history. If it doesn’t, unfortunately, that track is lost to history.
Bottom line: The fix is mostly preventive — keep your browser updated, clear cache/cookies regularly, and refresh Pandora when the spinning record appears. Once a track’s info fails to load, there’s no way to retrieve it later.
Sources that have helped me: Pandora Help – Chrome Troubleshooting, Pandora Community – spinning record issue, FoneTips – Pandora troubleshooting guide. You can click on the Pandora Community, and it will open.
Take care, and GOD bless.
MOHLovesAlaska
