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Support for Artists

RoExodus
Opening Act

Is there a link to submit music to?

 

Moderator edit: edited title for clarity

793 Replies

AdamPandora
Moderator
Moderator

@stermeran No problem - I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

SolarSleeper
Local Performer

@AdamPandora I, too, am having a similar issue. I have two releases live on Pandora under my project Solar Sleeper but when I attempt to claim the artist, Solar Sleeper does not populate in the dropdown list.

0 Kudos

AdamPandora
Moderator
Moderator

@SolarSleeper I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

bvavra
Local Performer

Hello @AdamPandora, I have the same problem as SolarSleeper; I can view my artist's profile but am unable to claim it because "Brendan Vavra" does not show up under the list of artists on the artist claim page.  Can you please open a ticket for this as well?  Thanks!

0 Kudos

AdamPandora
Moderator
Moderator

@bvavra I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

DJ_Demmerneck
Underground

So I got my Artist name, to show up on my account, with ads included, and I have been playing my own station for 3 hours now, but it does not play any of my songs, and plays other people songs under my Artist name, how come?

Luke Daniel Emmers
0 Kudos

AdamPandora
Moderator
Moderator

@DJ_Demmerneck I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Hategroove
Local Performer

Yes we are curious to why our songs aren't available to make stations with other artists? The name is bands name-Hategroove. Ty for your time. 

Tags (1)
0 Kudos

willchatham
Local Performer

My songs and albums are on Pandora but when I search to claim the artist, I do not show up in AMP.

0 Kudos

scnewber
Local Performer

I am having exactly the same issue.  

0 Kudos

AdamPandora
Moderator
Moderator

@Hategroove I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

AdamPandora
Moderator
Moderator

@willchatham @scnewber I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

zacferens
Local Performer

Do you think you could do that same for me? I have the same problem. Here is my artist profile https://www.pandora.com/artist/stucky/AR53w3vcqclPqm9

0 Kudos

AdamPandora
Moderator
Moderator

@zacferens I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

mrwagstaf
Local Performer

I have the same issue.  Songs went live on Nov. 2nd 2021..... The songs on this playlist are only currently available for radio playback.  I submitted a support request via chat, but have not received an email.  

Artist Mark Richard Wagstaff.

Moderator Edit: Removed Personal Info

0 Kudos

AdamPandora
Moderator
Moderator

@mrwagstaf I do see you have an open case with our support team regarding this issue.

Please make sure to keep an eye out for their email reply, and they will be happy to further assist.

Thanks for being a part of the Community!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

greglw3
Underground

Hi! November 9th is the latest day I can choose on AMP even though it’s 10 AM CST on November 12. Any idea what happened? 

Greg Allen 

Riding the Beat

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey there, @greglw3. 👋

I moved your post over to this existing thread: Support for Artists

Thanks for reporting this. I've gone ahead and created an email case with our AMP / Artist Support team. Someone will be in touch with you soon regarding this issue. Please keep an eye out for email. 📬

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

BadAszJaaz
Local Performer

I have submitted my release to Pandora from Amuse through the Google form. Still one of my songs “It’s A Poston Thing” was placed under another artist name even though I applied correctly for my music to be submitted to Pandora under my artist name

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey there, @BadAszJaaz. 👋

Sorry to hear that you're having trouble with this. I moved your post over to this existing thread: Support for Artists

Someone from our AMP / Artist Support team will be in touch via email to help out with this. Please keep in eye out for their email message. We appreciate your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos