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Support for Artists

RoExodus
Opening Act

Is there a link to submit music to?

 

Moderator edit: edited title for clarity

808 Replies

Norbel
Local Performer

I'm having the same problem as well.

0 Kudos

AdamPandora
Moderator
Moderator

@Norbel I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

DylanSchoening
Local Performer

I am not able to claim my amp profile either

0 Kudos

AdamPandora
Moderator
Moderator

@DylanSchoening I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

semgdile
Local Performer

I submit my tracks through Distrokid and it shows me that they have been delivered to pandora. But when I search for my artist name and my music on pandora, it doesn't show up 😞

 

0 Kudos

SamerFanek
Local Performer

Hi @AdamPandora,
I'm in the same boat like others where I can't claim my artist profile due to not finding the artist name via the "claim-artist" page.
Would you mind creating a ticket with the AMP team when you get the chance?

Thanks in advance!

0 Kudos

AdamPandora
Moderator
Moderator

@semgdile @SamerFanek I have created a ticket with our AMP team for the both of you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

ChataFuqop
Underground

Are we able to upload our own songs for people to listen to, to vote wether your song is hot or not?

Tags (1)
0 Kudos

AdamPandora
Moderator
Moderator

@ChataFuqop I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help answer your question regarding submissions, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

jbjmusic
Local Performer

Hi Adam, I am having a similar problem to the people above. My single is available on pandora, but when I search for my artist name with AMP, it does not come up in the suggestions. Please advise on how to resolve this issue. Thanks! 

Jacob Bryant Johnson Music
0 Kudos

AlyssaPandora
Moderator
Moderator

Hi there, @jbjmusic. 👋

Thanks for posting about this, and sorry for any inconvenience. I've created an email case with our AMP Support team for you. Someone will reach out to you regarding this issue. We appreciate your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

Cocktailsat6
Opening Act

Hi Adam! It’s Mark Kirby (also known as the artist “Cocktails at 6”) You helped me claim that profile a few months back, and now I need your help again. I’m trying to claim my solo work profile. The first song is available on Pandora now, but I’m not listed as an artist when I see search in AMP. Can you create a ticket for me again? The song is called “glutton”. It also features Rene Myara. Thanks! 

0 Kudos

AdamPandora
Moderator
Moderator

No problem, @Cocktailsat6.

I have created a ticket with our AMP for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

CMPTmusic
Local Performer

Looking to claim my artist profile and cannot find it in the dropdown either.

0 Kudos

AdamPandora
Moderator
Moderator

@CMPTmusic I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Cocktailsat6
Opening Act

Hi Adam, I haven’t received an email from them yet. Would you mind checking on it? Thanks! 

0 Kudos

AlyssaPandora
Moderator
Moderator

Hi there, @Cocktailsat6. 👋

Looks like AMP support reached out to you on 11/24/2021. If you didn't receive the email, please be sure to check your spam / junk folder. 

Hope this helps! Let us know if you still haven't received it. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

Helga
Local Performer

Yes I am hearing voices while I'm alone

0 Kudos

Cocktailsat6
Opening Act

Hi Alyssa, yes, I did receive that email. It said that my song was only available on radio so far and thank you for your patience... Is there anything I need to do, to make it "available for radio", or just wait? Thanks again!

AlyssaPandora
Moderator
Moderator

@Cocktailsat6 Unfortunately, we don't offer Artist / AMP support on the community at this time. This is a separate team that only supports artists on Pandora and handles AMP issues.

You would to follow up with the team member you're in contact with via email for more details. Sorry that I can't be more of help with this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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