cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ad-blocker with Free Account

whocares2
Local Performer

I am having the same issue. Yes I have adblockers but they are turned off for all things Pandora. Everything was working up until this past weekend.

I am on 2 different Mac (Big Sur & Catalina)

I am visiting Pandora.com via Safari & Firefox (Chrome for testing)Screen Shot 2021-05-05 at 3.12.08p.png

Labels (1)
0 Kudos
1 Solution

Accepted Solutions

AlyssaPandora
Moderator
Moderator

Hi there, @verasullivan @whocares2. 👋

To avoid experiencing any listening issues, you can find steps on how to add Pandora to the allowlist in your ad blocker on our help page.

If that doesn't help, I would recommend checking your anti-virus software (if you have one). Some anti-virus software like Kaspersky can have anti-banner settings enabled that behave similarly to ad blockers. If you're using Kaspersky software, identify the version you have installed and follow their instructions on how to disable that feature: 

Another option is to check your privacy settings. Some extensions may also act as an ad-blocker. Since there are so many variations of ad blocking software and programs, we are unable to provide instructions for all of them. If you continue to have trouble, please reach out to the security software's or device manufacturer's support team for additional assistance.

You can also bypass using your web browser to stream Pandora by downloading our Desktop App.

Alyssa | Community Moderator

Let's talk music in Community Chat

View solution in original post

0 Kudos
3 Replies

verasullivan
Local Performer

 look to the far right screen, this stops the music and I do not know how to fix it. can you please help put the adds back so my music doesn`t stop.

thank you

Vera Sullivan

 

Screenshot (1).png

0 Kudos

AlyssaPandora
Moderator
Moderator

Hi there, @verasullivan @whocares2. 👋

To avoid experiencing any listening issues, you can find steps on how to add Pandora to the allowlist in your ad blocker on our help page.

If that doesn't help, I would recommend checking your anti-virus software (if you have one). Some anti-virus software like Kaspersky can have anti-banner settings enabled that behave similarly to ad blockers. If you're using Kaspersky software, identify the version you have installed and follow their instructions on how to disable that feature: 

Another option is to check your privacy settings. Some extensions may also act as an ad-blocker. Since there are so many variations of ad blocking software and programs, we are unable to provide instructions for all of them. If you continue to have trouble, please reach out to the security software's or device manufacturer's support team for additional assistance.

You can also bypass using your web browser to stream Pandora by downloading our Desktop App.

Alyssa | Community Moderator

Let's talk music in Community Chat

View solution in original post

0 Kudos

Constance
Casual Fan

Yes same here.

0 Kudos