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Artist Mode randomly disappears

asteff
Local Performer

I am a premium subscriber.  The Artist Mode is randomly disappearing on some of my custom stations. Listened to it last night and today no longer shows up.  It shows up in some other stations, but is missing from some others.  

I have not thumbs downed any songs, so that's not the issue.

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3 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @asteff. 👋

Thanks for reporting this.

  • Which station(s) do you notice this happening with?
  • Also, are you using the Pandora Desktop App for Windows or MAC?
  • Or, are you using a web browser? If so, which one?

Let me know. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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MusicFan8726
Local Performer

I am having the same issue. I am a premium subscriber, and suddenly the Frank Sinatra Artist Only mode has disappeared. Please advise.

 

VarArtsPandora_0-1656617035286.png

 

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AlyssaPandora
Moderator
Moderator

Hi there, @MusicFan8726. 👋

Sorry to hear that you're having trouble with this. 

I've enabled a trace on your Pandora account in case we need to share this with our engineering team. 

Looks like you're using your Chrome web browser when this happens. I would recommend running through these steps to see if it helps resolve the issue: Chrome Troubleshooting

I hope this helps. Let me know how it goes. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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