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Can't pause on Now Playing screen

trekidaho
Underground

After the recent update, I can no longer pause play from the Now Playing screen.  Please restore this ability.

 

Moderator edit: edited title for clarity

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1 Solution

Accepted Solutions

trekidaho
Underground

And I went to Settings>Apps>Pandora and hit Repair.  That did the trick!  Thank you.

View solution in original post

4 Replies

TannerPandora
Moderator
Moderator

Hi @trekidaho I moved your post to the our Android board since you mentioned having trouble pausing on the Now Playing screen. Since this feature has not been removed, let's try some troubleshooting steps for your device to see if they will help. 

From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*
  1. Open your device Settings
  2. Tap Apps
  3. Scroll down to find Pandora
  4. Select Storage
  5. On the storage details page tap Clear Data.

Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here.

Please note that you will be asked to log into your account after completing these steps.

You can also click here for more info and helpful troubleshooting steps for Android devices. 

Hope this was helped and thanks for posting to community!

Tanner | Community Moderator

- Let's share music in the Playlist Swap

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trekidaho
Underground

But this is on Windows 10........

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trekidaho
Underground

And I went to Settings>Apps>Pandora and hit Repair.  That did the trick!  Thank you.

View solution in original post

ErickPandora
Community Manager
Community Manager

@trekidaho Glad to hear that the troubleshooting worked for you! 

 

I went ahead and accepted your post as a solution so others who are looking for this information can easily find it.

 

I hope to see you around more often! Happy listening! 🎧

Erick | Community Manager

Let's talk music in Community Chat

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