My boyfriend cancelled his subscription for this exact reason. I experience as well on a desktop computer and my android phone as well. None of the troubleshooting steps makes any difference. It just started happening a couple of months ago and is something Pandora should look into on their side and get corrected.
Welcome to the Community and thank you for your first post! 🎉
I moved your original post onto an existing thread under Desktop: Music Stops / Buffering Issues
Buffering on your desktop computer:
Could you tell me a bit more about what is happening?
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Buffering on your Android phone:
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps once more: Troubleshooting for Android Devices
If you continue to experience buffering issues after running through those troubleshooting steps, I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for working with me on this.
Over the past two weeks, Pandora has started buffering immediately or after playing one or two songs. This is happening on multiple devices (laptop, desktop, tablet, phone, smart speakers) and multiple accounts. Other streaming services are working just fine. It happens even when I connect my laptop directly to the incoming ethernet, prior to my router. Pandora works fine over cell data. So, it's not my devices, it's not my account, and it's not my router. Any help for debug?
I'm on windows on the desktop, firefox and edge both do it with the website, and I haven't tried the desktop app.
Phone is pixel 6
T-mobile
Android 13
Build number TP1A.221105.002
Pandora version 2212.1
Wifi on and off does the same thing.
I'll try to catch a screenshot of it but it is just the normal now playing screen stuck on buffering until the song auto skips then the next one might work or do the same.
Thank you for providing that information and I apologize for the continued trouble.
Buffering on your desktop computer
Since the buffering is happening on your web browser, let's try some troubleshooting steps for the two specific browsers you're using.
Please complete our Firefox Troubleshooting and Edge Troubleshooting steps to see if this helps with the buffering issue.
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Network Troubleshooting
If you're still having issues after completing the troubleshooting steps, It sounds like the issue may be related to the network you're using to connect to Pandora.
Please try connecting your device directly via an Ethernet cable and see if that helps.
If there is no change, try rebooting your connection:
If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?
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Buffering on your Android Phone
Thank you for providing your device details, I have passed that information to our engineering team so they can take a closer look at it.
Let me how it goes after completing the troubleshooting steps!
Hi @jefftaylorid 👋
Welcome to the Community and thank you for your first post! 🎉
To keep things organized I moved your post to a thread under Desktop: Music Stops / Buffering Issues
Buffering on your computer
Since the buffering issue is not related to your network, then this issue might be related to the web browser you're using.
I've enabled a trace on your account just in case we need to report this issue to our engineering team.
For this trace to be helpful, let's try troubleshooting your web browser to see if this help. Please select the troubleshooting link below for your specific browser:
Once these steps have been completed, let me know how it goes, and hope this helps! 🎧
My computer won't play the music.
Thanks for posting on the Community @JackDaniels100!
I moved your post onto the desktop space under a thread that might be related to your issue: Desktop: Music Stops / Buffering Issues.
Could you tell me a bit more about what is happening?
Let me know! 🎧
My issue appears to be the same as above. The opening page to my account is mostly blue with the spinning
record and my playlist to the left, but no music and the timer stays at zero. I am using a Windows laptop.
Thanks
Mod edit: Removed personal information
Thanks for reaching out @LPinBalt and providing that screenshot.
Let's try some troubleshooting steps for your specific web browser or if you're using the desktop app.
Please select the troubleshooting link below for your specific browser or for the desktop app to see if this will help:
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If your still having trouble, I can report this to our engineers, however, I'm going to need additional information.
If you are on a computer, are you listening from:
Hope this helps and let us know how it goes! 🎧
Persistent buffering on Macbook Pro regardless of app vs. browser
I am unable to play Pandora on my Macbook Pro. It is either extremely choppy or just shows it's buffering and doesn't play at all. I've tried playing in Chrome, Safari, the Pandora Mac desktop app provided by Pandora, and even Mac's PanTunes app, and the results are the same regardless. I'm hardwired to internet with download and upload speeds of over 300. Any suggestions would be most appreciated.
One other note - my privacy settings are set to allow Pandora.
@mdwoodruff I moved your post over to this existing thread: Desktop: Music Stops / Buffering Issues
To clarify, are you only experiencing this issue with Pandora?
Have you tried streaming other apps/websites such as YouTube?
If not, please try launching the YouTube app/website and let me know if you experience similar issues there as well.
Thanks for your patience.
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (10.14.24)
I am really tired of it stopping after a few songs played on my desktop at work!!! Paid good money for this aggravation!!
Hey, @willowmoon. 👋
Thanks for reporting this issue.
Could you share a bit more about how you're listening when the music stops after a few songs?
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In the meantime, here are troubleshooting steps that you may find helpful:
Let me know. 🎧
I have tried all these steps… still doing the same stop - start
@CNesset Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this.
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (10.14.24)
RUNNING A PC AND USING THE APP
Something has gone wrong. We're working on this issue, and we'll have things back to normal soon.
THIS IS WHAT COMES UP WHEN IT STOP
@jazzman4000 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this.
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (10.14.24)
This doesn't work.
There should be a fix for this. One song at a time is a complete joke.
Thanks for posting.
Can you let me know which browser you are using and the browser version? Thanks!