cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pandora Won't Start on Google Chrome

sly_ej
Local Performer

I am getting the following message.

 

We're having trouble loading Pandora
Try disabling any ad blockers and refreshing this page. If that doesn't work, please visit our help page.
If problems continue, try clearing browser cache and storage by clicking here. This will cause a logout.

 

Moderator Edit: Edited title for clarity

 

Labels (3)
1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Hi @rvaldes72! Would you mind sharing a screenshot of the error message? Please include the address bar at the top in the screenshot.

Thank You!


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

View solution in original post

0 Kudos
9 Replies

AdamPandora
Moderator
Moderator

@sly_ej What browser are you using when that error message pops up?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

634020
Local Performer

Firefox

 

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey, @634020.

Sorry to hear that you're having a similar experience.

Please try out these steps for your Firefox browser. 

Let me know if the issue persists!

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos

grantforsythe
Local Performer

chrome

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey, @grantforsythe. 👋

Would you mind trying out these steps for Chrome?

Let me know if this helps with the issue.

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos

ram43028
Local Performer

google chrome

0 Kudos

AlyssaPandora
Moderator
Moderator

Hi, @ram43028. 👋

Sorry for the continued trouble you're experiencing.

Please check out my message here for the steps to troubleshoot your Google Chrome web browser. 

You may also want to try a different web browser to see if this issue is browser-related.

Feel free to keep me updated by posting on this thread.

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos

rvaldes72
Local Performer

I tried that too, did not work. I do not even have any ad blockers and Pandora will not let me play songs and keeps saying I have ad blockers. I have Google Chrome on Windows 10 and naver had these issues until recently, nothing has changed on my browser other than the usual google updates

0 Kudos

TannerPandora
Moderator
Moderator

Hi @rvaldes72! Would you mind sharing a screenshot of the error message? Please include the address bar at the top in the screenshot.

Thank You!


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

0 Kudos