(RESOLVED) Desktop App + Web: Error "We're having trouble playing audio on this device"

[Bob-M]

Recently (around July 10th) Pandora music started shutting down unexpectedly and displaying the message that read "We'er having trouble playing audio on this device."  This was after years of uninterrupted and satisfactory service.

Trying various troubleshooting suggestions provided by Pandora Support has not fixed the issue.

Has anyone else experienced this problem?

mod edit: updated title for clarity

[dark]

yeah, I feel the same way. I have the badge that says I've been here for 2 decades and I'm seriously considering leaving pandora for the dreaded spotify. It's useless as of now. It doesn't play. After eight refreshes I may get one song then have to refresh again. Who knows, maybe Pandora will eventually get their sh!t together and fix the problem, but I think I'll be canceling my subscription for now. 

[jcsmith72]

When you have long-term dedicated customers deciding to leave your service, THAT'S A SERIOUS PROBLEM, Pandora!