I am another "notahappyuser10" I have the same issue. Playback starts and then goes to pause and will not restart. This happens on my Lenovo laptop and my LP desktop, both using Windows 10. I have no problems with Pandora on my smart TV, so I know it is not my internet service.
Moderator Edit: Changed title for clarity
Just signed up for Pandora Plus to avoid ads, and it stops playing after every song, and will not play when I hit the play button, no matter how many times I refresh.
Moderator Edit: Changed title for clarity
I recently signed up for Pandora Premium and it is working alright on my phone, but on my PC with Chrome, it often doesn't play the song I click on. And if it does, it stops after just one song. I'd rather just go back to the free version with ads than use this Pandora Premium, since at least it kept playing.
Hi, @lisasmusic. 👋
I moved your post over to this thread to keep the community organized.
I understand how frustrating this must be.
Would you mind trying out these steps for your Chrome browser?
Let me know if you still have trouble listening. 🖥
I'm also using the the app for my mac laptop and it plays one song and stops. I've tried all of the suggestions in the Help/Troubleshooting area (including uninstalling/reinstalling the app) to no avail. Looking through these forums I keep seeing similar responses from Pandora moderators like yourself suggesting that the issue is resolved, but it doesn't appear to be on my end. What am I missing?
I also use the app on my iPhone and it works without issue.
@Coachbanko I'd like to report this to our engineers for further investigation. Could you help by providing a little more info?
Thanks for your help with this!
I am having the same issue. It happens on my Lenovo, on both Chrome and Firefox. I rebooted the laptop, signed in, and hit the play button. Nothing happens.
I logged into my Dell laptop, and it's fine.
@taballe It sounds like the issue may be related to the network you're using to connect to Pandora.
Please try connecting your device directly via an Ethernet cable and see if that helps.
If there is no change, try rebooting your connection:
If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?
You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves.
Let me know how it goes!
Both the Lenovo and the Dell are running on the same wireless network, sitting right next to each other.
It just so happens that I took both to a friend's house last week and tried to listen to Pandora there, too. The same thing happened. It's something specific to the Lenovo.
YouTube works great on both laptops, on both networks.
Is there any way to turn on logging? 🙂 I'm game. 🙂 🙂
I do have a network cable, so I will try that later, although I am skeptical... but you never know. 🙂
1) MacBook Pro (16-inch, 2019); Processor: 2.6 GHz 6-core Intel Core i7; Memory: 16 GB 2667 MHzDDR4
3) Version 15.0.3 (15.0.3)
4) MacOS Catalina v. 10.15.3
5) There is no error message. It just stops playing.
6) It works in a browser.
@Coachbanko Thanks so much for proving this helpful information. I'm very sorry that you're still having issues listening.
In the meantime, I've shared this with our engineering team so that they can investigate.
Your patience is much appreciated during this process!
@Coachbanko I will keep you updated on this thread once I have more details. At this time, our engineers are still investigating / working on this.
For now, I would recommend listening from your browser so that you can listen to your tunes without any issues. Rest assured, this has been reported on your behalf. We have a ticket open for this issue as other listeners have run into similar issues, and I've shared all of the helpful info you've provided thus far.
I know this is inconvenient, and I apologize for the trouble it has caused.
@deagles I moved your post to the Desktop space to keep the community tidy.
Could you tell me a bit more about what is happening?
I'll look forward to hearing back!
I have engineering looking at the traces we enabled for your accounts. You'll need to listen again so we can gather more details about what you're experiencing.
If possible, please provide the date and time of when you experience the next pausing / stopping of your tunes so I can report this too.
Thanks again for your help with this!
Thanks so much. A few more details about the problem.
Thank you again for your help.