Unable to start Premium Session on school computer

[TimmyKats2013]

Same. I am on a school Chromebook except I try to watch the ad it says play this ad? I click on watch ad but it just flashes a black screen for 1 millisecond and doesn't even play the ad at all

Moderator Edit: Edited title for clarity

[AdamPandora]

@TimmyKats2013 It sounds like you might be running into network firewalls at school. Sometimes IT departments decide to limit their user's access to music streaming services like Pandora. If it isn't working on your school issued Chromebook, you may want to check with your IT department to make sure that they haven't blocked your access to streaming services.

Let me know how it goes.

[TimmyKats2013 · Accepted solution]

I actually just watched the Pandora premium 15 second ad on my phone and then played it on my Chromebook. I guess I am smarter than the computer department

[MariaPandora]

Hi @TimmyKats2013 , glad to hear you were able to use that as a work around!

Please let me know if you need further assistance with this or with anything else.