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"I'm tired of this song" is missing on Web

Local Performer

"I'm tired of this track" is missing and has been for some time.Capture.PNG

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Re: Tired of this track option

Moderator
Moderator

@njcpcc Can you confirm that you are on the now playing screen when attempting to locate that option?

I have provided a screenshot of where you can find the "I'm Tired of This Song" option.

 

Screen Shot 2019-10-08 at 8.11.06 AM.png

Adam | Community Moderator

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Re: "I'm tired of this track" is missing

Moderator
Moderator

Thanks for reporting this, @ymmrek22!

We have received a handful of listeners mentioning a similar issue.

Could you confirm which version of Google Chrome you're using?

  • You can find this by clicking on Chrome > About Chrome.

Let me know and I can report your specific experience to our engineers.

Alyssa | Community Moderator

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Re: "I'm tired of this track" is missing

Local Performer

I am also experiencing this issue.  Yes I use Google Chroime on my desktop at work.

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Re: "I'm tired of this track" is missing

Moderator
Moderator

Hi @goddess1903 thanks for letting us know. I'd like to report this to our engineers. Can you let me know which version of Google Chrome you're using? You can find this by clicking on Chrome > About Chrome.

Thanks for your help. 🎧

 

Tanner | Community Moderator

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Re: "I'm tired of this track" is missing

Local Performer

I am using Version 80.0.3987.149 (Official Build) (64-bit)

It seems to be random... it does not show up for days or weeks and then it is there.  Sometimes it is there on certain songs and not others. I am usually on shuffle so i haven't noticed if it happens without shuffle.  otherwise is appears to be almost random but it usually does not work.

 

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Re: "I'm tired of this track" is missing

Moderator
Moderator

Thanks, @ymmrek22 @bchertov @vikingship12345.

I'll pass your experience along to the appropriate party to further investigate.

Your patience is much appreciated during this process!

Alyssa | Community Moderator

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Re: Tired of this track option

Local Performer

I'm experiencing the same issue.  What happened?

 

issue.jpg

 

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Re: Tired of this track option

Opening Act

Well, it was fixed for a day but then it disappeared so I gave up. It's a real nice option to have so you don't have to listen to the songs you don't wnat at the moment without thumbing them down.

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Re: Tired of this track option

Moderator
Moderator

@njcpcc @lightfighter I moved your messages to this thread since it sounds like you are experiencing a similar issue.

If you are seeing this issue happen on Google Chrome, could you confirm which version of Google Chrome you're using?

  • You can find this by clicking on Chrome > About Chrome.

 

If you are seeing this issue happen on Firefox, could you confirm which version of Firefox you're using?

  • You can find this by clicking on Firefox > About Firefox.

 

Let me know what you find out. 

Adam | Community Moderator

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Re: Tired of this track option

Local Performer

I'm using Firefox version 72.0.2 -- 

Ok I just updated Firefox to 73.0, and it's still not there

 
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Re: Tired of this track option

Moderator
Moderator

Hi there, @lightfighter. 👋

  • Does this happen with all tracks?
  • Or, does this issue occur with specific tracks you're noticing?

In the meantime, I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps for Firefox to see if it helps.

Let me know how it goes.

Alyssa | Community Moderator

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Re: Tired of this track option

Local Performer

I have the same problem.  I'm using Chrome Version 80.0.3987.149 (Official Build) (64-bit), can you let me know what if anything I need to do

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