Sorry about that error message.
I moved your post over to the Desktop board to keep the community organized.
If you are on a computer, are you listening from:
Let me know.
My pandora was working about 3 days ago but not for the past 2 days.
Playing from my laptop online. It will not play stations, playlists or any other options. I need help asap.
Hey, @GinJacks. 👋
Sorry to hear that you're having trouble listening.
We also have a desktop app available here, if you're interesed.
Let me know about how you're currently attempting to listen. 🖥
I'm unable to play tracks from my collection, I keep getting the error "Something has gone wrong. We're working on this issue, and we'll have things back to normal soon.". This has been on going for a couple of hours now. I've tried to log out and back in, different devices, and different songs.
mod edit: changing title for clarity
Hi @MBremer4 thanks for posting!
Can you let me know which device(s) this is happening on? I wasn't able to replicate this on my end.
If you're able to, can you please include a screenshot of the error message you're receiving. If you need help with this, let me know.
Thanks for the help!
This is on pandora.com. When playing certain thumbs up lists within stations, and going to the "Now Playing" link, it'll load properly for about 2 seconds, then show the "Something went wrong." error. Music continues playing in the background during this. Clearing the browser cache doesn't seem to make any difference. It also only appears to happen on some stations but not others.
Hey, @someone2. 👋
Sorry that you're receiving that error message during your listening sessions.
I moved your post over to this thread to keep the community neat and tidy.
Let me know.
In the meantime, I'd recommend trying out these steps for your Chrome browser while I have a trace enabled on your Pandora account (in case we need to report this to engineering).
Please also try using a different browser to see if this happens -- this will let us know if it's browser-related.
Thanks so much for sticking with me on this! ✅
It happens on all tracks within certain stations' thumbs up lists.
I just tried to do the same thing in Firefox, and got the same results. The same station that gave the error in Chrome gave the error in Firefox.
I am having this same problem on desktop with Chrome. I just re-downloaded Edge and it works fine, however I refuse to use Edge for this one website only as that seems a little bit ridiculous. Anything you can do?
Hi there, @zes5041. 👋
We did experience an issue yesterday that was affecting playback for some of our listeners. Your post falls into the time frame in which this happened.
Feel free to keep me updated by commenting on this thread. 💻
I'm playing Pandora on my mac 13.0.4. When I try to go back to a previous song I get this message "
Something went wrong.
I then have to close and open up pandora again.
Help! I signed up for basic year membership
@lRomanl I moved your post to this thread since it sounds like you are experiencing a similar issue.
Please let me know what browser you are using when that error message pops up and I will be happy to provide you with the appropriate troubleshooting steps to try.
Thanks for your help with this.