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Auto-Logout Other Logins

Auto-Logout Other Logins

FlyingArrow
Opening Act
0 Kudos
Status: Open Ideas

When I had my Pandora Plus trial, my experience was worse than without it.  I frequently go back and forth from my phone to desktop.  Often, I couldn't listen on my account - I would be told that my account was signed in on another location.  Which it was... but I wasn't listening there.  It should automatically logout the other location so that I can listen where I am.  That was enough to make Pandora Plus a complete no-go for me.  I'd rather have commercials than deal with that message and having to go through the hassle of logging and out all the time.

 

(I imagine this has been mentioned by someone else before me.  Feel free to merge.)

Labels (1)
2 Comments
TannerPandora
Moderator
Moderator
Status changed to: Open Ideas

Hi @FlyingArrow!

It sounds like that simultaneous streams warning was tripped on accident, when switching from one device to another, which may happen from time to time.

However, you wouldn't need to log out of the other device. A pop up notification should appear that prompts the message 'Let Me Listen' or 'Let Them Listen'. Tapping on 'Let Me Listen' should allow you to listen on the current device you're on.

Sorry to hear your experience with Pandora Plus wasn't great, and we appreciate the feedback. We’re always looking to improve, and getting feedback like this definitely helps with that. 

Thanks for being a part of our Community!

FlyingArrow
Opening Act

I don't recall seeing that pop-up.  Part of the issue may be that the two devices are a desktop and a phone connected through a car (Ford).  The connection to the car is temperamental, and I don't think I'd see any pop-up.  There should be an option in settings to automatically select "Let Me Listen" and kick off the other device.