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I also need recurring invoices for my business account and going back to search on how to find help takes too long. PLEASE make this process easier for business owners!! Horrible practice to not have access to past invoices. -_-
I use Pandora services in my massage studio for work, so the fees SHOULD BE a tax deduction. But I go through the same frustration year after year at tax time. Frankly, I think it's absolutely ridiculous that I can't simply print out a receipt like I can with EVERY OTHER THING in my files. I mean, it's not exactly rocket surgery...
Can paid subscribers please get access to our full billing history? I don't understand why we don't have the option to view invoices or past statements from our accounts. It would be so much simpler than trying to figure out how to contact support or how to navigate the community or who/where to ask someone every time we need a copy of a receipt.
Like many users, my account is for a business and I have to provide receipts and invoices for statement charges. Just about every other service we use—and there are dozens—has a section somewhere in the account for billing and/or invoices, complete with full history and options to view individual invoices. And that's in addition to emailing copies of the invoice when it's charged. Pandora could easily do the same.
It's so tedious having to go through this whole song and dance every time I need a copy of an invoice. Please just put them in the Subscription section of users' accounts.
How this is a big deal with Pandora is beyond comprehension!!! Each year I have to jump through hoops to request a receipt of my annual membership payment so I can get reimbursed by my employer. This year I am on my third request for this receipt. For some reason, this is something the company wants to be a hassle for their customers. This is the worst accounting system of all the companies I do business with.
I also require a receipt for monthly billing for business expense reports. If this is not currently possible, can someone from support send me a receipt for 2020?