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Someone else listening - Show what other device is being used

Someone else listening - Show what other device is being used

overthemoon
Opening Act
Status: Open Ideas

Please add a functionality that tells us what other device is being used when you display the error that "Someone else is listening."

This would help prevent the freak out moment that some unauthorized user has hacked my account, and possibly my payment information, by actually seeing what device is being used. I never really know if I need to secure the account or if it's just my family using the Alexa at home.

With that in mind, you might consider giving us the ability to forcefully log out all devices on the account via Settings menu as I've seen with other streaming services.

322 Comments
Simpson8814
Local Performer

Please add a functionality that tells us what other device is being used when you display the error that "Someone else is listening."

burrito
Local Performer

This is an incredibly important security feature.  Please implement this ASAP to the account settings.  

Wanderer37
Local Performer

Add me to the list of supporters, please add this functionality earliest...

tmswfrk
Local Performer

Another +1 to this one, as a Site Reliability Engineer. This seems very much in line with GDPR / CCPA and should absolutely be implemented immediately.

Harmony
Local Performer

Please add. It’s frustrating to see my account is compromised and I can’t force logout.

jshilt63
Local Performer

Add me to the list of people who would like this.

 

Eyez226
Local Performer

Yes this would be so beneficial! As stated personal information is locked into our accounts and being able to control who is on our personal accounts and being able to force close the unwanted account with me a world of difference.

LynetteFoxen
Local Performer

I live alone and know that Pandora is installed on just 3 devices.  I know that it's not currently open on the other two but get this message interrupting constantly lately and it's become anger inducing because I am unable to stop what I am doing at work to access my device. I pay for this service and it's getting to the point where I am ready to cancel my account. Please do something about this glitch before it's too late.

ari420
Local Performer

Agreed with this post, I keep having a notification that someone else is listening on my account but I do not know who or from where and it does scare me about my payment info... 

Drunkin
Local Performer

Yes, for user security we need a function that allows us to see which devices are attempting to use our accounts. I just recieved a notification someone was using my account and only one person at a time could listen. Im the only person who has access to my account. I pay for a subscription and would like an option to know who is attempting to use my account and a way to remove/block them if its someone i dont know. As well as a wayy to set a device as a "Home" device so we can not be forced out if the account is being used elsewhere.