cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Someone else listening - Show what other device is being used

Someone else listening - Show what other device is being used

overthemoon
Opening Act
Status: Open Ideas

Please add a functionality that tells us what other device is being used when you display the error that "Someone else is listening."

This would help prevent the freak out moment that some unauthorized user has hacked my account, and possibly my payment information, by actually seeing what device is being used. I never really know if I need to secure the account or if it's just my family using the Alexa at home.

With that in mind, you might consider giving us the ability to forcefully log out all devices on the account via Settings menu as I've seen with other streaming services.

305 Comments
herrmann4499
Local Performer

Thank you Pandor forthe BOT response.. but you have not addressed the issue.. we should be able to kill all connections without changing PW.

Harley666
Local Performer
Okay, thank you
Chris2699
Underground

I agree, Please implement this feature

JordanKeoto
Opening Act

Telling you to change your password instead of implementing someway of removing other devices logged in isn't them fixing it. 

It's a band aid, you should be holding them more accountable. 

Chris2699
Underground
The main reason for this is that my Yamaha amp sometimes needs to be logged
out. Otherwise it will cont connect to pandora.
*Declare his glory among the nations, his marvelous works among all the
peoples! *Psalm 96:3
Keysdiver
Local Performer

Yes please! This is a much needed feature!

Con
Local Performer

That would help another

 But I have another phone that also involved

 Would doing that block her off her phone too? 

ETConley
Local Performer

I am closing my account because apparently someone else is listening to it (or Pandora *believes* someone else is listening to it, for some reason) so I can never listen to music without the same annoying message interrupting every 30 seconds. It is probably just running in the background on another device of mine, but I have no way of knowing. 

Con
Local Performer

2 lines one phone mine the other phone my sister's she doesn't have pandor

Bestelav
Local Performer

SO is this actually happening because this **ahem** ruins my runs and if i can't control who is on my account, why am I paying????? Log out the other users or just cancel my account!