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Ideas: Ability to view billing history

Ideas: Ability to view billing history

cmattchen
Underground
Status: Open Ideas

You know what would be cool? If I could print a receipt from my account like every other online subscription service in the history of ever. 

mod edit: format and title for clarity


Please Note: This thread is an Ideas post, specifically, the ability to view your billing history. If you would like to this feature for Pandora, click on the heart ❤️ to cast your vote.

If you would like to request a receipt, please visit the following threads for further help:

Labels (1)
101 Comments
Tjmeriage
Local Performer

Yeah why is this a thing? There really should be an easy way to view your billing history. I'm looking now because I just got charged an annual subscription but I'm pretty sure I cancelled last year. Now I can't even view the history of cancelling or billing. This is absurd. 

nkimberlain
Underground

Can you please send me my Receipt for the October 9.99 payment? I need it for expenses. 

yopo
Local Performer

Please provide account holders access to their own account subscription history...seems like a simple request. That history is not currently available to be reviewed online by the account holder. An online conversation with a Pandora rep was the only way that I was able to extract that information. The same representative would not answer this question - Why can't I access my account subscription history?

NVRH1972
Local Performer

Yes, I just chatted and they said to put something in this community forum. Seems as though this isn't going to happen so we have to reach out to a representative everytime you are charged to have a receipt emailed. 

podlel
Local Performer

What kind of a **ahem**ed up Company in Pandora where they don't email you a receipt when they charge you OR at a minimum allow you to login and print it yourself.  Pandora should be ashamed of yourself...fix this **ahem** thing for all your loyal customers.

 

**ahem**!

FP_CVL
Local Performer

This seems like something that should have been there from the beginning.

Lori5
Local Performer

I need a receipt for my 2024 subscription renewal.  I'm shocked that this function has not been added. I have had to request this for the last few years now.  This is the most ridiculous and shady practice.  Is Pandora hiding something? I will be cancelling my service once I receive my receipt.  I'm sure that Pandora doesn't care if I cancel my plan or they would stop wasting the time of the subscribers and add this simple service option to subscribers accounts.  I shouldn't have to come to the community board to post and heart others posts to get this added.  This should be automatic. 

mhphill2
Local Performer

I agree, it would be nice to have the option to go in and be able to print a reciept.

AVservices
Local Performer

I too would like to see this feature added. It's pretty annoying to have to go through a whole thing to just get a receipt for an online transaction. I got records to keep!

lajay007
Local Performer

Pandora really needs to give receipts for our annual subscription payments. This will aid us when filing our taxes. Please provide us with receipts, like any other online account provides.